Jump to main content
NY.gov Portal State Agency Listing
DOS, Consumer Protection logo DOS Home | About Us | Contact Us | Site Index | En Español | FOIL
Andrew M. Cuomo - Governor          
Consumer Topics A-Z Accessibility Disclaimer Privacy Policy
Contact: Jorge I. Montalvo, Director of Strategic Initiatives
Phone 212.459.8885 | Fax 212.459.8855
For Immediate Release:  03/07/2011

FTC, BBB, & NY Federal, State, & City Agencies Name Top Consumer Frauds & Complaints

As Part of National Consumer Protection Week

What: Press conference to announce top national, state, and city consumer frauds and complaints.

Who: Leonard Gordon, Regional Director, FTC, Northeast Region
Claire Rosenzweig, President & CEO, Better Business Bureau Serving Metropolitan New York
Glen McKechnie, Postal Inspector, U.S. Postal Inspection Service
Jeffrey K. Powell, Deputy Bureau Chief, Bureau of Consumer Frauds & Protection, N.Y.S. Attorney General's Office
Gary S. Brown, Director, Communications & Policy Research, N.Y.S. Consumer Protection Board
Jonathan Mintz, Commissioner, N.Y.C. Department of Consumer Affairs
Michael Olender, Associate State Director, AARP New York
Representatives from NeighborWorks America and the Lawyers Committee for Civil Rights
Consumer guests t/b/a with personal stories

Date: Wednesday, March 9, 2011

Time: 10:30 to 11:00 a.m. (light breakfast 10:00 to 10:30 a.m.)

Location: Meeting Room 1, Alexander Hamilton U.S. Custom House
1 Bowling Green, Basement Level
New York, NY (MTA: 4/5 to Bowling Green; R to Whitehall)

New York, NY -- During National Consumer Protection Week, the Federal Trade Commission's Northeast Regional Office, the Better Business Bureau Serving Metropolitan New York, the United States Postal Inspection Service, the New York Attorney General's Office, the New York State Consumer Protection Board, the New York City Department of Consumer Affairs, and AARP are holding a press conference to alert New York area consumers to the top consumer complaints of the past year and to educate them on how to avoid becoming victims of these and other scams in 2011. Representatives from NeighborWorks America and the Lawyers Committee for Civil Rights Under Law will also be available to speak with the press. Consumers will be on hand to discuss their personal experiences with these scams.

At 11:00 a.m., representatives from the participating agencies and organizations will address the Spanish media on the top frauds. Local Spanish-speaking consumers will be available for interviews.

 

The New York Department of State's Division of Consumer Protection serves as the state's top watchdog and think tank on a wide range of consumer related issues. Among the services it provides, the Division investigates and resolves consumer complaints, educates the public about product recalls, and represents consumers before public utilities and other state and federal agencies.


To file a consumer complaint with the New York State Department of State's Division of Consumer Protection, call our toll-free hotline at 800-697-1220 or visit Division's website at www.nysconsumer.gov.  In addition to the online complaint form, the website is home to important consumer safety information.

Last Modified: March 28, 2011