Before you make a purchase, find out how you can be affected by a retailer's raincheck, rebate, return, and refund policies. Use this information to help you choose where to shop.
An Introduction to Refunds, Rebates, and Rainchecks
Consumers should check a retailer's refund, rebate and raincheck policies before making a purchase.
The New York State Refund Law
The New York State Refund Law requires merchants to affirmatively post their refund policy and permits customers to return any item for a full refund for up to 30 days should the retailer fail to post a refund policy.
Returns Made Easier
Returning items can be a time consuming and stressful process. Following the Division tips can make the experience easier.
The 4 R's: Refunds, Rebates, Rainchecks, & Recalls Campaign
Want to be a Consumer Crusader? The New York State Department of State Division of Consumer Protection recruits Consumer Crusaders who report on their shopping experiences regarding refunds, rebates, rainchecks and recalls. By informing the Division about your shopping experience, you can help make sure that other consumers get fair treatment when spending their hard-earned money.