- If at all possible, be at home and monitor the project while work is being done. If you can't be around, arrange for someone you trust to keep an eye on things.
- Don't give the contractor the run of the job or a key to your house during your absence.
- Take pictures of the job in progress. Pictures can document your claim if there's a dispute about the timing or quality of work that was done.
- Speak up. Ask questions if something doesn't look right.
- Keep a "job file" of important documents including the contract, plans and specifications, warranties, bills and invoices, canceled checks (front and back), lien releases from subcontractors, correspondence, and pictures of the job in progress.
- Don't ignore notices from subcontractors or suppliers about nonpayment.
- Take your time when making your final job inspection and before signing a Certificate of Completion. Inspect the work without the contractor looking over your shoulder.
- Don't sign a Certificate of Completion until you're certain that everything has been completed to your satisfaction and as set forth in the contract.
- If necessary, get lien waivers from subcontractors before final payment is made.
- If possible, pay by credit card, so you'll have additional protection if there's a problem.
- Plan ahead and get extra materials such as tiles, siding, paint and wallpaper. That way, you won't have to worry about finding the right match if you need to make repairs at a later date.
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